Privacy & Cookie Policy

Information We Collect

We may collect and process the following types of information:

Contact Information

This includes your name, email address, phone number, and postal address when you contact us, submit enquiries, or use our services.

Usage Information

We collect information about how you interact with our website, such as IP address, device details, browser type, operating system, and pages visited. This information helps us analyse trends, improve functionality, and enhance user experience.

Account Information

If you create an account with Dotwibe, we may collect information such as your username, password, and user preferences.

How We Use Your Information

We use your information for the following purposes:

• Providing Services: To deliver our products and services, respond to enquiries, process requests, and provide customer support.
• Improving Our Services: To analyse usage patterns, improve website performance, personalise content, and develop new features.
• Communication: To send updates, service-related notifications, newsletters, and promotional communications. You may opt out of marketing communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations, or to respond to lawful requests from authorities.

Cookies and Tracking Technologies

Dotwibe uses cookies and similar tracking technologies to improve website functionality and user experience. Cookies help us:

• Remember user preferences
• Analyse website traffic and performance
• Understand how visitors use our website

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure. While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services, under strict confidentiality obligations.
• Legal Obligations: When required to comply with legal requirements, enforce our policies, or protect the rights, safety, and property of Dotwibe, our users, or others.

Changes to This Policy

We may update this Privacy & Cookie Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy & Cookie Policy or your personal information, please contact us at:

Email: info@dotwibe.com